Designing a Questionnaire to Assess Crisis Management Based on a Resilience Engineering Approach

AUTHORS

Sharare Azadian 1 , Gholam Abbas Shirali 1 , , , Azadeh Saki 2

1 Department of Occupational Health Engineering, School of Public Health, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, IR Iran

2 Department of Biostatistics and Epidemiology, School of Public Health, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, IR Iran

How to Cite: Azadian S, Shirali G A, , Saki A. Designing a Questionnaire to Assess Crisis Management Based on a Resilience Engineering Approach, Jundishapur J Health Sci. Online ahead of Print ; 6(1):245-256.

ARTICLE INFORMATION

Jundishapur Journal of Health Sciences: 6 (1); 245-256
Published Online: January 9, 2014
Article Type: Research Article

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Abstract

Awareness and preparedness for prevention of crisis plays an important role in minimizing its impacts and fatalities. This study suggests how to enhance the efficiency of crisis management through applying a Resilience Engineering (RE) approach. The aim of this study was to design a questionnaire to assess crisis management based on RE approach.

In this descriptive survey, four principles of Resilience Engineering including top management commitment, flexibility, learning and awareness were assessed using a self-designed questionnaire. This research was conducted in seven public hospitals in Iran in the year 2013, and 113 nurses completed the questionnaires. Data were analyzed using SPSS software. Reliability was assessed by internal consistency (Cronbachs alpha), and intraclass correlation coefficient analyses. Furthermore, content, and face validity were assessed and the factor structure of the questionnaire was extracted by performing exploratory factor analysis.

The mean age of participants was 32.7 (SD=7.18) years. Reliability evaluation showed high internal consistency and good reliability. The Cronbachs alpha coefficient was 0.951 (p<0.001) and Intraclass Correlation Coefficient (ICC) was 0.95. The mean scores for the content validity index (CVI) and the content validity ratio (CVR) were 0.85 and 0.75, respectively. The results of exploratory factor analysis (EFA) indicated four factors for the questionnaire that jointly explained 69.9% of variance observed.

The findings of this study suggest that assessing crisis management applying a Resilience Engineering approach-based questionnaire is beneficial and advantageous in assessing crisis management in hospitals.

Keywords

Crisis management Resilience Engineering hospital safety

© 2014, Jundishapur Journal of Health Sciences. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/) which permits copy and redistribute the material just in noncommercial usages, provided the original work is properly cited.

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